The Service Jam hosted by IBM (summary below) has concluded and in collaboration with key partners, IBM has published "The Systems of Service", a white paper summarizing key findings from Service Jam. The document will help organizations leverage the knowledge generated by the Jam to innovate, design and improve service programs. Click here to access the White Paper
Service Jam Summary
Service Jam, held October 10-12, 2010 has now concluded. Over 15,000 individuals from 119 countries registered to participate in the Jam, which brought together a global mix of perspectives to discuss, debate and discover the possibilities of new solutions to long-standing societal challenges. Leaders from many sectors united to drive conversations on not only what is happening today, but also how we might improve service tomorrow. We hope that Service Jam provided you with insights, an opportunity to share your thoughts, and promising ideas.
IBM, in collaboration with key partners, will publish a white paper to summarize key findings and highlight creative ideas generated by Service Jam to share with participants. This document will reveal key trends in social innovation and will serve as a pragmatic guide to help organizations innovate, design and improve service programs
